The operator of the platform is Summanus Ltd.
– a group of interrelated websites made available on the Internet via CodesWholesale.com.
– every person/entrepreneurship using functions of the portal, whom have registered within the portal and
having an active “User” account.
operator of the platform.
– an account on CodesWholesale.com platform, with which the User can benefit from the functions of the
1. USE AND ACCEPTANCE OF TERMS
User declares to the operator of the platform that he is 18-years-old at least, or of any
age allowing to a covenant, bearing in mind the law in the country of user’s jurisdiction.
operates on behalf of the third party, he declares to the operator of the platform, that is authorized to
the incurrence of liabilities resulting from signing the deal on behalf of the third party. Accepting Terms
of Use by such User is equivalent to accepting it by the third party.
The operator of the platform
While using the
platform, User agrees to receive information via e-mail or other channels of communication belonging to
User does not bear any costs resulting from using the platform.
User can top-up his wallet in a
threefold way via a bank transfer, PayPal, or Skrill. User who chooses second or third form of payment
agreements they contain.
Any withdrawal of funds from User’s account may be charged with bank or PayPal
User declares that for all the products purchased via the platform he will only pay with the
money from legitimate resources.
User declares the awareness of the fact that ordering the products
available on the platform is bound to the obligation of paying for it.
3. CREATING AN ACCOUNT
To create an account, User has to fill in the registration form available on the
https://app.codeswholesale.com/#/sign-up website. For the registration to be possible, you need to correctly
fill in the fields on the form, including: the name of your company, e-mail address, password and the
website via which you would like to sell your codes. User intending to sell codes on the platform should
tick the “User&Seller” option while filling the form. Each User’s account can be upgraded to the
seller’s account after the registration.
Activating the account lasts up to 24 hours (if every fields
has been filled in correctly). The operator of the platform reserves the right to prolonging the
verification time of the sent data. If you have any questions regarding activation please contact with our
support via e-mail firstname.lastname@example.org or skype: support.codeswholesale.
The operator of the
platform reserves the right to deny activating the account, without providing the explanation to User.
operator of the platform is entitled to the right of verifying the data provided by User to by which
requiring the submission of relevant documents including information such as: the address of the company’s
headquarter, registration of the subject within the appropriate register, tax identification number, and the
contact details. A failure in providing the required documents might be the cause of the a denial of
activating the account.
Full access to the platform is available once the process of evaluating
received documents and activating the account has concluded successfully.
User is obliged to have a
valid e-mail address assigned to his account at all times.
The operator of the platform reserves the
User can not use
the accounts of other Users or make their accounts available to other Users or third parties.
the right to have an insight into his data, update it, and a demand to cease its further use, and deleting
The account of User belongs to The Operator of the platform and may be deleted without
providing a reason for it.
4. TERMS AND CONDITIONS OF USING THE PLATFORM.
operator of the platform.
Violating or intending to breach the law while using CodesWholesale.com is
not allowed. The operator of the platform does not allow to violate the law, the third parties, copyrights,
industrial property law, or personal goods.
In order to protect personal data, User should familiarize
The platform is available 24 hours a
day, 7 days a week every day of the year.
The operator of the platform is not liable for the outage of
the service and Users’ losses should in any of such situations happen independently from the operator of the
In case of any problems with the platform or User ’s account, CodesWholesale.com provides the
required technical support. Should any problems noticed, in which the User should immediately report them to
the support department of CodesWholesale.com via the e-mail email@example.com or skype:
User declares he will not be involved in any actions that could possible harm
the interests of CodesWholesale.com and the operator of the platform.
If User is unsatisfied with the purchased product, he has the right to file a complaint. Complaints should
be filed at the support department via e-mail or skype. User filing a complaint will be asked to fill in the
form available at https://podio.com/webforms/7569390/573957 with the precise description of the problem.
positive appraisal of a complaint results in an exchange of a faulty product to one of a standard value or,
if not possible (due to e.g. a stock shortage), paying the money back (equal to the value of the product) to
All the products we sell are the uncut versions. User is obliged to check whether or not the game
he wants to sell within a certain territory (e.g. Germany, Austria or Japan) is not a subject of censorship.
Reviewing of such complaints will not be taken into account.
The cut version is adjusted to the law of
the country that it was released at, thus it can differ from the standard, uncut version.
labelled as ‘multilanguage’ might not be featured with some language versions (Czech language for example)
despite the information stating so at e.g. Steam Store. It might be caused due to the fact of releasing a
separate language version for a given country. The operator of the platform does not take responsibility for
such situation. User is obliged to check if the Western European version works in the country he wants to
sell a given game to.
Games labelled as worldwide might not launch in certain countries. It could be
caused by the internal restrictions of the distributor of the game. The operator of the platform does not
take responsibility for such situation. User is obliged to check if the Western European version works in
the country he wants to sell a given game to.
We don’t accept any cancellations of the orders. We can
only cancel it if we failed to meet the terms of the transaction from the CodesWholesale.com side, or when
an accidental mistake occurs (like a double order). As mentioned earlier - key being not downloaded is not a
guarantee for a refund, but a requirement for it. Unless the keys are not working, it is impossible to
cancel the order. If keys were faulty by any chance, please submit a complaint form which can be found here:
User has the right to file a complaint about a defective key
up to a year after the purchase date. Complaints filed after the lapse of one year won’t be considered.
How to make complaint?
If you have a problem with the key (e.g. it has been already used, is invalid or one letter is missing),
please read the instructions carefully for the required steps in order to solve that case as soon as
- Please make sure that the key was not duplicated in
- Do not send a replacement key to your customer before
you receive a response and solution from us – we try to help
you avoid fraud!
- Please fill out this form https://podio.com/webforms/7569390/573957 and most importantly – please
of the error notification.
in case the key appears to be used, please attach a screenshot of your client’s conversation with Origin,
Steam, uPlay etc. support with their answer about the activation date. Our keys come from official
distributors and, if there was not a duplication problem in their system, the activation date is the only way
to solve this case. If the key was used after you delivered it to the customer, in order to avoid frauds,
please do not send their funds back immediately.
Please make sure that you have filled all the
required fields, and that you have attached screenshots with an error notification. If the key is already
used, please do not forget to add a screenshot with an information about the activation date.
complete applications will be processed. If a complaint is complete our Support Team will inform you about the
solution within 2 working days.